January 20, 2021

COVID-19: NAFC Resource List

(Google Doc. updated regularly) 

Since the World Health Organization declared the outbreak of COVID-19 a pandemic, the National Association of Friendship Centres (NAFC) has been doing our best to navigate the response and support our network of over 107-member Friendship Centres and Provincial/Territorial Associations across the country. We are paying close attention to the daily updates provided from public health and are abiding by all of their recommendations.

With the safety of our community members and Movement in mind; our priority is to support Friendship Centres and Provincial/Territorial Associations in whatever they need and in whatever decisions they make. Please note that this information should not be taken as advice.  

We have been working hard behind the scenes to develop a resource list which you may find beneficial as we continue to deal with the COVID-19 outbreak. If you have any questions, or require additional support, please contact us:


General resources for Friendship Centers

During this time, we advise Friendship Centres to:

  1. Contact their funders to confirm flexibility on use of funds, reporting, and completing deliverables.
  2. Track your expenses that are a response to the pandemic.
  3. Follow their provincial and local public health authorities for the most updated and relevant information for your community.

Public Health Canada has dedicated a webpage towards Community-based measures to mitigate the spread of coronavirus disease (COVID-19) in Canada. This provides a more in-depth explanation on COVID-19 and includes conversation on social distancing at a community-level, community-based measures and COVID-19, and how we should move forward with this outbreak.

Here are a few resources that can assist with how to proceed amidst the COVID-19 outbreak at a local Friendship Centre level.


Federal Supports and Funding related to COVID-19

April 29, 2020 Update:

  • Separate Temporary Wage Subsidy (10%) and Emergency Wage Subsidy (75%) programs
  • Commercial rent relief announcement, emergency business account update

Indigenous Community Support Fund

-        Will flow directly to communities (First Nation, Inuit, and Metis, as well as regional, urban, and off-reserve Indigenous organizations) $15 million is set aside for “regional and urban Indigenous organizations supporting their members living away from their communities, and to regional organizations such as Friendship Centres and the Metis Settlements General Council of Alberta”.

-        These funds could be used for measures including, but not limited to:

o   support for Elders and vulnerable community members

o   measures to address food insecurity

o   educational and other support for children

o   mental health assistance and emergency response services

o   preparedness measures to prevent the spread of COVID-19


More information can be found here.



The fund is not accepting new applications at this time. NAFC received $3.75 million dollars from the fund to disperse to local friendship centres.

Shelters + Homelessness

Shelters are not mentioned in Bill C-13, however, the following measures have been announced:

-        Up to $50 million to women’s shelters and sexual assault centres to help with their capacity to manage or prevent an outbreak in their facilities

-        The Government is “continuing to support people experiencing homelessness during the COVID-19 outbreak by providing $157.5 million to the Reaching Home initiative” – this is existing funding, not new funding




More information about Reaching Home can be found here

Support for Employers, Small Businesses, Non-Profits

-        The Canada Emergency Wage Subsidy (CEWS) program will cover  up to 75% of employee wages and is open to big and small businesses, non-profits, and charities. Additional info:

o   The subsidy will cover annual earnings up to $58,700; the maximum subsidy for each employee would be $847 a week.

o   The program is retroactive to March 15.

-        The 10% Temporary Wage Subsidy for Employers is a three-month measure that will allow eligible employers to reduce the amount of payroll deductions required to be remitted to the Canada Revenue Agency (CRA). Non-profits and registered charities are eligible for this.

-        The Canada Emergency Commercial Rent Assistance (CECRA):

o   The program will provide forgivable loans to qualifying commercial property owners to cover 50 per cent of three monthly rent payments that are payable by eligible small business tenants who are experiencing financial hardship during April, May, and June.

o   The loans will be forgiven if the mortgaged property owner agrees to reduce the eligible small business tenants’ rent by at least 75 per cent for the three corresponding months under a rent forgiveness agreement, which will include a term not to evict the tenant while the agreement is in place.

o   Impacted small business tenants are businesses paying less than $50,000 per month in rent and who have temporarily ceased operations or have experienced at least a 70 per cent drop in pre-COVID-19 revenues. This support will also be available to non-profit and charitable organizations.

-        The Canada Emergency Business Account (CEBA) will provide interest-free loans of up to $40,000 to small businesses and not-for-profits, to help cover their operating costs during a period where their revenues have been temporarily reduced.

o   To qualify, these organizations will need to demonstrate they paid between $20,000 to $1.5 million in total payroll in 2019.

o   Business owners can apply for support from the Canada Emergency Business Account through their banks and credit unions.

-        Extending the Work-Sharing program from 38 weeks to 75 weeks. This program is offered to workers who agree to reduce their normal working hours because of developments beyond the control of their employers.

-        Temporary wage top-up for low-income essential workers: This is being provided by the provinces/territories and supplemented by the Federal Government. No additional information is available at this time.


More information and applications for the CEWS can be found here.




For more information about the temporary wage subsidy, click here.




Find more information about the rent relief program here.






More information about the emergency business account can be found here.





More information about the work-sharing program can be found here

Food Security


-        Canada will be investing an additional $100 million into organizations that address food security. $30 million is set aside for “local-level organizations who serve people experiencing food insecurity”

-        Funding will be delivered through the Government of Canada’s Local Food Infrastructure Fund.


No applications open yet; more information available here


-        Not mentioned in the Act, no specific supports announced to date



Elder Care

-        Elder care is listed as a possible expense in the Indigenous Community Support Fund (see above)

-        Otherwise, “senior support” is limited to reduced minimum withdrawals for Registered Retirement Income Funds by 25% for 2020



No additional information available at this time

Youth, including youth in care

-        Educational and other support for children is listed as a possible expense for the Indigenous Community Support Fund (see above)

-        The government is funding Kids Help Phone for an additional $7.5 million

-        See also “Non-Governmental Supports” below

-        Otherwise, the only other measure specifically related to “youth” is a six-month moratorium on student loan payments, effective March 30 (no application is required, the deferral is automatic)

Learn more about the moratorium here




Employment Insurance (EI)

-        Canada will no longer require a medical certificate to access EI sickness benefits.

-        The Act introduces the Canada Emergency Response Benefit (CERB), a new form of income support outside of the EI regime. Workers do not need to meet the EI insurable hours eligibility rules to qualify for it.

Apply for EI sickness benefits online here


Applications open for the CERB in early April. More information can be found online here


Other Federal Payments / Initiatives

-        A one-time additional payment under the GST/HST tax credit, which is automatic if you are already receiving the benefit;

-        Temporary additional amounts under the Canada Child Benefit, which are automatic if you are already receiving the benefit;

-        The federal government has also moved the filing date for income tax to June 2019


Apply for the Canada Child Benefit here

Non-Governmental Supports

-        The Children’s Aid Foundation announced a COVID-19 youth support fund for “youth aging out of the temporary or permanent care of a Canadian child welfare agency”, and have been overwhelmed with applications. As of April 6, applications are on hold, but you can sign up for notifications for when they open again.

More information is available here


Additional Resources / Information:

Indigenous Community Support Fund - https://www.sac-isc.gc.ca/eng/1585189335380/1585189357198

Coronavirus disease (COVID-19) – Benefits and services: https://www.canada.ca/en/employment-social-development/corporate/notices/coronavirus.html

Canada’s COVID-19 Economic Response Plan: https://www.canada.ca/en/department-finance/economic-response-plan.html

Support for Businesses: https://www.canada.ca/en/department-finance/economic-response-plan/covid19-businesses.html

What you need to know about the new COVID-19 benefits program: https://www.cbc.ca/news/politics/trudeau-income-supports-covid19-1.5509247

Bill C-13 (An Act respecting certain measures in response to COVID-19): https://www.parl.ca/Content/Bills/431/Government/C-13/C-13_3/C-13_3.PDF

Canada’s Response to COVID-19

A list of resources that outlines the immediate actions that the Government is taking to help and support Canadians facing hardship as a result of this outbreak: 

COVID-19 Reopening Resources

A list of resources that outlines the plans and guidelines that provinces have set as they slowly lift restrictions and businesses begin to re-open.



Alberta's Relaunch Strategy

Edmonton Novel Coronavirus (COVID-19)

British Columbia

BC's Restart Plan

Victoria BC Canada Reopening Guidelines for Tourism Businesses


Restoring Safe Services - Future Steps

Restoring Services: Phase 2

Restoring Services: Phase 3

Winnipeg COVID-19

New Brunswick

NB's Recovery Plan

Fredericton Coronavirus (COVID-19)

Newfoundland Labrador

Gov. N.L Alert Level System

St John's COVID-19 Updates

Nova Scotia

N.S COVID-19 (Coronavirus) Update

Reopening Nova Scotia

Workplace COVID-19 Prevention Plans

Halifax Latest COVID-19 News


Reopening Ontario

City of Toronto COVID-19

Ottawa's Reopening Plan

Prince Edward Island

PEI Re-Openings

Renew PEI Together FAQs

Charlottetown Coronavirus Disease (COVID-19)


Gradual resumption of activities under the COVID-19-related pause

Reopening and Maintaining Economic Activities (COVID-19)

Quebec Cite Coronavirus: What You Need to Know


Re-Open Saskatchewan Plan

COVID-19 (Coronavirus) City of Regina

Northwest Territories

GNWT's Response to COVID-19

Emerging Wisely - Path to Eased Public Health Restrictions

Relaxing Phase 2: Next Steps (Current Phase)

Whitehorse Latest Response to COVID-19


Nunavut's Path: Moving Forward During COVID-19

Nunavut's Path

Iqaluit COVID-19 Update


Summary of Yukon's Plan for Lifting COVID-19 Restrictions

City of Yellowknife Coronavirus Disease (COVID-19)



COVID-19 Disability-Related Resources for Families

  • The IncludeMe Canada Social Movement has created a disability-related resource page that can better aid folks with different abilities.

World Blind Union

  • The World Blind Union has created a resource page that consists of external resources that can better assist folks that may be visually impaired.
  • The webpage has audio on handwashing advice.

COVID-19: Useful Resources for Persons with Disabilities

  • The Rick Hansen Foundation has compiled a list of in-house resources and external resources relating to COVID-19. Their resources vary from sharing the best times to go shopping, lessons on accessibility and inclusion, and financial assistance.

#COVIDdisability: Disability-related resources for families

  • The Canadian Association for Community Living (CACL) has compiled a list of disability-related resources that respond to the COVID-19 pandemic.

COVID-19 and Persons with Disabilities

  • The Disability Rights Fund has created a webpage dedicated to disability-inclusive responses to COVID-19 at an international scale.

Deaf & Hard of Hearing Coronavirus (COVID-19) Resource List


Use of Masks

Coronavirus disease (COVID-19) advice for the public: When and how to use masks

  • The World Health Organization (WHO) has created an informative webpage regarding the use of masks. This webpage also includes a number of useful infographics that can easily be downloaded and shared.

About Non-Medical Masks and Face Covering

  • Public Health Canada has released information on the use of non-medical masks and face coverings.
  • This webpage included information on how to put the non-medical masks on, what is deemed as appropriate masks, who should be wearing masks, and also how to make your own mask at home.

Can A Mask Protect Me? Putting Homemade Masks in the Hierarchy of Controls

  • The John Hopkins Education and Research Centre for Occupational Safety and Health has provided an in-depth take on the use of masks and answers FAQ on the use of masks.

How to Wear a Cloth Face Covering

  • The Centres for Disease Control and Prevention (CDC) has shared information on the use of cloth face coverings and methods on creating home-made cloth coverings (sew and no sew)
  • The CDC has also provided printer friendly versions of the webpage: Use of Cloth Face Covering to Help Slow the Spread of COVID-19

How to Wash Homemade Cloth Face Masks?

  • The Huffington Post has published an entry on how to wash homemade cloth face masks. This entry includes advice from Health Canada and the CDC and attempts to answer FAQs on the maintenance of cloth masks.


COVID-19 Assessment Centres

COVID-19 Assessment Centres  

  • The NAFC has compiled a google document with information on COVID-19 testing sites based on provinces. There is information regarding the locations of these testing sites, how appointments are being made, and when you can collect your test result.


Health-Related Resources

Coronavirus Disease (COVID-19)

 Coronavirus (COVID-19) and Indigenous Communities

  • Indigenous Services Canada has provided a number of information and resources pertaining to COVID-19 and Indigenous communities, this also consists of a video from Indigenous Services Canada and their updates on this outbreak.
  • Public service announcements regarding COVID-19 have also been provided in various Indigenous languages.

 First Nations Health Authority - Novel Coronavirus (COVID-19)

COVID-19 Flowchart

  • Here is a flowchart to assist when attempting to get further guidance on getting checked over the phone, in person, and what to do if you are showing symptoms.

Daily Scan of Selected Public Health Organizations

  • This is an active document that consists of international updates and resources on COVID-19 that was compiled by Public Health Ontario.

COVID-19 Information for People Living with HIV

  • The Urban Indian Health Institute has a downloaded resource with people living with HIV during the COVID-19 pandemic.

COVID-19 and Diabetes

  • Diabetes Voice has provided information to better assist individuals that are diabetic during the COVID-19 pandemic.


Myth Busters

Coronavirus disease (COVID-19) advice for the public: Myth busters

  • The World Health Organization (WHO) has shared a list of myth busters in relation to COVID-19. 

Coronavirus FAQs: Can people without symptoms spread COVID-19? How long does it live on surfaces? What cleaning products kill the virus?

  • The Conversation has shared a piece on the most frequently asked questions on COVID-19.

The dangerous legacy of COVID-19: A rise in antimicrobial resistance

  • With the increased spread of misinformation during the COVID-19 pandemic, the Global and Mail has released an opinion piece on the dangers of misinformation.

No, you can't make an N-95 respirator out of a bra

  • CBC News has released an article debunking myths and remedies surrounding COVID-19.

Substance Abuse

COVID-19 Safer Drug Use Harm Reduction Tips

  • Provides information on ensuring a safe and clean environment for drug use during the COVID-19 pandemic.

Online Meeting Directory

  • The Online Intergroup Alcoholics Anonymous group offers a directory of AA Canada meetings in various mediums such as Zoom Meeting, one tap mobile, and one can dial by their location.
  • There are resources available for folks’ part of the LBGTQ+ community, folks that are deaf/hard of hearing, blind/visually impaired, loners/internationalists, and atheist/agonistic.


Domestic Violence

Find Help Across Canada

  • Ending Violence Association of Canada has provided a directory of resources based on provinces for individuals that are experiencing domestic violence.

Battered Women's Support Services

  • The Battered Women’s Support Services (BWSS) will continue providing emotional support to women experiencing gender-based domestic violence.

Shelter Safe

  • Shelter Safe will still be providing support to women and children that are fleeing from violence. Their crisis lines will also still be open to provide information on creating safety planning.


Youth Support

Crisis Services Canada

  • Crisis Services Canada (CSC) has provided a list of local resources and support for individuals that may have suicidal thoughts, and has COVID-19 Resources.

Referral Database

  • LGBT Youth Line has provided an online directory of support and resources that can respond to the needs of individuals within the LGBTQ+ community.


  • Good2Talk provides support for post-secondary students in Ontario and Nova Scotia.

Service Continuation During COVID-19

  • Hands The Family Help Network has a list of resources and tools that can help youth during the COVID-19 pandemic.  

Kids Help Now

  • Kids Help Now will continue providing support and assistance to youth. (They have also provided additional resources based on one’s location.)

Resources for Supporting Children’s Emotional Well-being during the COVID-19 Pandemic

  • Child Trends has compiled a list of resources and recommendations on how to better support a child’s emotional well-being. 


Mental Health Related Resources

Managing Anxiety and Stress

  • The Centers of Disease Control and Prevention (CDC) has shared tips on how to cope with stress during the outbreak of the Coronavirus. There is information to help reduce stress for yourself and those around you, assistance for parents and children, and folks that have been released from quarantine. They have a webpage dedicated to Coping with a Disaster or Traumatic Event and ways in which we can take care of emotional health. To ensure the safety of individuals that mental health issues, there is information on reducing stigma.

Canadian Hearing Services’ Hearing Care & CONNECT Counsellors available virtually March 31

  • The Canadian Hearing Services has compiled a list of counsellors that can be connected virtually.

Stress Management: Relaxing Your Mind and Body

  • The Alberta Health Services has provided breathing exercises and activities that can help manage stress.

COVID-19 and Mental Health

  • The Canadian Mental Health Association has put together some resources that can help with your mental health during the COVID-19 outbreak. This webpage also provides credible sources that can further assist with topics surrounding mental health.
  • The CMHA has also include information regarding stigma and discrimination.

Mental Health and the COVID-19 Pandemic

Tips for Social Distancing, Quarantine, and Isolation During an Infectious Disease Outbreak

  • The Substance Abuse and Mental Health Services Administration has provided a tip sheet on social distancing, quarantine, and isolation. This tip sheet explores the feeling and thoughts that you might have while and after social distancing, quarantine, and isolation; as well as, providing information to help navigate those experience.

Mental Health and COVID-19 - Information and Resources

  • Mental Health America (MHA) has shared information and resources for managing one’s anxiety, tools that can help stay connected (especially for individuals living with mental illness), and more information to help support youth members.

What to do if you're anxious or worried about coronavirus (COVID-19)

  • Anxiety Canada has shared suggestion on how to best cope and manage the anxiety during the COVID-19 outbreak.

Talking to Your Anxious Child About COVID-19

  • The Children’s Mental Health Ontario has shared information on how to assist a child dealing with anxiety during this pandemic.

COVID-19: Supporting a discussion with children and youth

  • The Ontario Centre of Excellence for Child & Youth Mental Health has created a list of resources on how to better support youth during the COVID-19 pandemic. They have also included printable resources and activities to better explain the current happenings.

Mental health resources during COVID19/Coronavirus

  • This active google document provides free and affordable mental health resources; as well as, a list of crisis hotlines, online therapy websites, and tools to ease one’s anxiety during these times.


Indigenous Specific Resources

Although there hasn’t been any information regarding the use of traditional medicine and COVID-19, we believe it is important to include Indigenous resources in this resources list and may be of value to you!

Indigenous Services Canada

COVID Resources for Indigenous Peoples

  • Indigenous Climate Action has provided a number of amazing resources that are Indigenous focused to help stay informed and provide guidance during this outbreak.
  • These resources touch on:
    • Social Distancing
    • Mental Health Support
    • Traditional Medicines and Holistic Practices
    • Entertainment for Teens and Adults
    • Learning
    • Maintaining Community Connection
    • Making a Clean Space
    • Community Care

Decolonizing Community Care in Response to COVID-19

  • The NDN Collective has shared information on traditional practices that can help manage stress and reinforce community care during COVID-19.

Resources to Assist First Nations in Responding to the COVID-19 Pandemic

  • The Olthuis Kleer Townshend LLP. (OKT) has created a blog with general assistance to First Nations regarding pandemic planning, funding and potential legal issues.

Highlights from A COVID-19 Fireside Chart with Indigenous Health Professionals

  • The Yellowhead Institute complied a document to summarize the conversations surrounding Indigenous communities and COVID-19.

Indigenous Health During COVID-19

  •  TVO has shared a video identifying the challenges that are specific to Indigenous communities during the COVID-19 pandemic. 


Clean & Disinfect

CDC: Coronavirus (COVID-19)

First Nations Health Authority: COVID-19 (Coronavirus) Resources for First Nations Community Health Care Providers


List of Resources and Information Based on Provinces


COVID-19 Info for Albertans

Alberta Health Services Novel Coronavirus (COVID-19)

Information for Albertans

Pride Centre of Edmonton

British Columbia

BC Centre for Disease Control COVID-19

Common Questions


Coronavirus - Province of Manitoba

New Brunswick

New Brunswick Gov. Coronavirus

Government of New Brunswick Update on COVID-19

Newfoundland Labrador

NL Gov. COVID-19 Information

Municipalities Newfoundland and Labrador COVID-19

Nova Scotia

NS Gov. Novel Coronavirus (COVID-19)

Nova Scotia Health Authority Novel Coronavirus (COVID-19)


Public Health Ontario COVID-19 Public Resources

Coronavirus Disease 2019 (COVID-19)

Ont. Gov.  Novel Coronavirus (COVID-19)

Prince Edward Island

Prince Edward Island COVID-19

Resources for Individuals and Families COVID-19


QC Gov. Coronavirus (COVID-19) (FR)

Sante Montreal Coronavirus Covid-19 (FR)

Coronavirus (COVID-19) - Informations pour les communautés autochtones


Sask. Gov. COVID-19

Northerwest Territories

Government of Northwest Territories: Coronavirus Disease (COVID-19)

Health and Social Services: Coronavirus Disease (COVID-19) FAQs


Department of Health: COVID-19 (Novel Coronavirus)


Find Information about Coronavirus (COVID-19)